Bob Clements International, Kansas City, Missouri Call 1.800.480.0737
Bob Clements International

Dealer Success Groups

A shop wall hung with hand tools, each one on its own hook.

Every dealership runs on the same handful of systems. We hand you ours, and a room of dealers using them.

Dealer Success Groups is live, ongoing consulting and training for parts, service, sales and management, built for owners of outdoor power equipment, agriculture and powersports dealerships.

You do not travel for it. You meet with your group, you sit down with your advisor once a month, and your people work through the training whenever the shop is quiet enough to let them. Hundreds of dealers are in the program now.

Apply to a group

What comes off the wall

Six things, included

OneDealer Success Group meetings

The core of it. Other dealership owners, same size shops, same season, working through what is actually going wrong. Ideas come out of the room, not out of a binder.

TwoThe BCI Dealer Toolbox

Proven tools and templates for running every department. This is the part owners keep open on the office desktop.

ThreeLive monthly workshops

One subject, gone into deeply, live, once a month.

FourOn demand training for every department

Parts, service, sales and management. Your counter people and technicians work through it at their own pace, which means a new hire is useful sooner and nobody has to be pulled off the bench to teach them.

FiveA monthly one on one with your advisor

Your dealership, your numbers, your quarter. Personalised, and it is where the general advice gets fitted to your shop.

SixThe BCI Hiring Program

Included with membership. Built for the two roles nobody can fill, skilled technicians and parts experts.

What a month in the program looks like

Four moving parts, and only one of them needs you to clear the calendar.

Your groupYou meet with the other dealers in your group. The schedule is set with the group when you join.
The workshopOne live session, one topic, every month.
Your advisorA one on one, monthly, about your dealership specifically.
The ToolboxOpen the whole time, for you and for every department.

One price, and it is the whole price.

Ask your manufacturer whether they have a program that puts money toward it. Several of them do, and it is the question dealers most often forget to ask.

If you would rather see a number of your own first, the Recovery Rate Calculator will tell you what your service department is walking over. Call 1.800.480.0737 and Jeff Blackton will get you a copy.

$839
Per month Group meetings, Toolbox, department training, monthly workshop, your advisor, and the hiring program. No travel line under it.

Three steps in

  1. Apply to the program

    Short form. It tells us which group you belong in.

  2. Meet with an advisor

    You walk them through the dealership. If the program is not right for where you are, they will say so.

  3. Grow the dealership

    Group, workshops, advisor, Toolbox, hiring. Running behind you every month.

Call 1.800.480.0737
A tray of wrenches and hand tools laid out in a shop toolbox.
“He has the experience with his team to give us feedback on decisions.”
Elizabeth, Lauf Equipment, on working with BCI through an unstable few years